Data Analyst at HSBC

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Job Description

HSBC is hiring a Data Analyst for a one-year apprenticeship role focused on supporting marketing and customer engagement through data analysis, reporting, and stakeholder collaboration within the Branch and Retail Banking department.

Key Responsibilities

  • Campaign Analytics: Support the design, execution, and evaluation of marketing and customer engagement campaigns.
  • Data Collection & Preparation: Gather and prepare data from CRM and digital platforms for analysis.
  • Performance Reporting: Maintain dashboards and reports using tools such as Excel, Power BI, and Looker.
  • Insights Generation: Translate data into actionable insights to support business optimization.
  • Stakeholder Collaboration: Partner with marketing, product, and business teams to drive data-informed decisions.
  • Documentation: Maintain clear records of processes and methodologies.

Requirements / Skills

  • Strong analytical and quantitative problem-solving skills.
  • Excellent communication skills to explain technical concepts to non-technical audiences.
  • Learning agility, growth mindset, and curiosity about emerging technologies.
  • Basic knowledge of data analysis tools preferred: GCP Big Query, Python, Looker, Power BI, SQL (not mandatory).
  • Demonstrated achievement through academic projects, internships, hackathons, or relevant coursework.

Qualifications

  • Bachelor’s or Master’s degree (or final year student) in Mathematics, Statistics, Computer Science, Engineering, Economics, or a related field.