TechOps Engineer – Guardian Life

About the Job

The Guardian Technology Operations Team is seeking qualified individuals that will work closely with Development, and DevOps teams to ensure that systems are reliable, scalable, and performant.

The role combines software engineering and IT operations to manage infrastructure and create scalable and highly reliable software systems.

Skill(s) required

  • Strong problem-solving and troubleshooting skills 
  • Keen analytical and structured approach to problem solving 
  • Ability to follow instructions and Standard Operating Procedures (SOPs)
  • Excellent written and spoken English language skills with an ability to speak loudly and clearly
  • Outstanding customer service skills and dedication to customer satisfaction
  • Excellent documentation skills 
  • Proven ability to work independently 
  • Ability to work well in a team environment 
  • Ability to accommodate flexible work schedules 
  • Ability to triage outage bridge calls and drive calls to closure
  • Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills
  • Ability to speak confidently with Developers, Engineers and Management

Who can apply

  • Graduate Degree
  • Location: Chennai | Gurgaon

About Company

Guardian makes a difference in the lives of people when they need us most.

With over 160 years of stability and fiscal integrity, they are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, they stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. They help business owners care for their employees. And they help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, they believe in driving value beyond dividends. T

]hey invest in their colleagues, are building an inclusive and innovative culture, and are helping to uplift communities through thoughtful corporate impact programs

Leave a Comment