Product Support Internship – Facilio

Product Support Internship

About the Internship

As a company, they are a passionate crew of SaaS enthusiasts. They don’t blend in, they break barriers, stay true, and triumph together! As a team, they embody a high-agency mindset, always driven to smash stretch goals and bring our vision to life.

They have a globally distributed workforce and have our offices across New York City, Dubai, Chennai, Singapore, and Sydney.

Skills Required

  • Strong Communicators: Exceptional verbal and written communication skills, adept at translating technical jargon into clear, understandable language for various audiences
  • Analytical Thinkers: Strong logical and analytical capabilities
  • Problem Solvers: Passionate about understanding and addressing customer issues, with solid skills in customer handling and stakeholder management (both internal and external)
  • Detail-Oriented Individuals: A keen eye for detail and precision
  • Create and update documentation, including FAQs and knowledge base articles
  • Continuously maintain and enhance standard operating procedures

Who can apply

  • Engineering/MBA Graduates
  • Ready to commit to a 6-month full-time internship at our Chennai office
  • Location: Chennai, India

About Company

Facilio’s AI-driven property operations platform helps real estate owners and operators aggregate hard-to-access building data, optimize performance, and control portfolio operations – all from one place.

Facilio gives O&M teams real-time visibility into their operations, to automate manual processes, exceed sustainability goals, and improve building performance.

Leading enterprises in the commercial office, healthcare, and retail categories use Facilio across 40million square feet globally to reduce operations costs, increase net asset value, and de-risk operational liability.