Data Support Analyst
About the Job
As a Data Support Analyst, you are a valued team player with a passion for client support. You are open to learning and self-motivated, and you thrive on opportunities for professional growth and recognition. The crux of this role is to bridge the gap between client expectations and internal processes.
Your remit would be to handle data related queries and ensure they are not left unresolved, acting as a crucial link between clients and the internal team. What would interest you is the chance to adapt to a dynamic work environment and take advantage of the high learning opportunities available.
Skill(s) required
- Excellent attention to detail
- Analytical skills
- To excel in this role, you’ll need to be a good team player with a passion for client support. This role requires an individual who is open to learning and self-motivated, performing tasks checking client queries and handling data processing issues effectively
- You will ideally have a good understanding of MS office tools
- You should have a general knowledge of the financial domain and specifically, fund data is an added advantage
Who can apply
- You must be a fresher to 1 year experience as part of data processes/ data entry/ contact center, that involves co-ordination and interaction with business users via different mode of communication using a service desk tool/system
- Location: Chennai, Tamil Nadu, India
The Benefits And Perks…
- 24 days of annual leave
- Paid study leave
- Enhanced paternity & maternity
- Statutory benefits – top end 12% PF and Gratuity
- Flexible home and office working
- Support to set up a home office
- Medical insurance cover, with the option to add family members
- Dedicated emotional wellness care for all employees
- Annual health check-up
- Pre-paid benefit cards
About Company
FE fundinfo is a leading financial data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. Through their data and intelligence, they empower the investment management industry to drive asset growth, reduce operational costs and manage risk, reducing time to market via preferred distribution channels. Their solutions help customers manage risk, enhance operational efficiency and drive returns for their investors.
